Shipping Info
Shipping Policy
We deliver nationwide across Bangladesh. Here's everything you need to know about our shipping process, timelines, and fees.
How Delivery Works
Order Confirmed
You receive an SMS & email confirmation immediately after placing your order.
Processing
Our team verifies your order and prepares it for dispatch within 24 hours.
Dispatched
Your order is handed to our delivery partner. You receive a tracking number via SMS.
Delivered
Our delivery agent calls you before arrival. Please ensure someone is available to receive.
Delivery Zones & Fees
| Zone | Estimated Delivery | Shipping Fee |
|---|---|---|
| Dhaka Metro | 1–2 Business Days | Free on orders ৳5,000+ |
| Chittagong, Sylhet, Rajshahi | 2–3 Business Days | ৳120 |
| Other Districts | 3–5 Business Days | ৳150 |
| Remote Areas | 5–7 Business Days | ৳200+ |
* Free shipping on Dhaka metro orders above ৳5,000. Large appliances (refrigerators, ACs, washing machines) may incur additional handling charges.
Important Notes
- Orders placed before 2 PM are dispatched the same day (business days only).
- Delivery times are estimates and may vary during peak seasons or national holidays.
- Our agent will call you before delivery. Please keep your phone accessible.
- If you miss the delivery, re-delivery will be attempted the next business day.
- Some remote areas may require additional time or special arrangements.
Large Appliance Delivery
- Refrigerators, ACs, and washing machines are delivered by specialized teams.
- Free installation for ACs within Dhaka metro. Charges apply outside Dhaka.
- Please ensure access to the installation location before scheduling delivery.
- Stair-carry service is available upon request for an additional fee.
- Our technician will test the appliance after installation.