Shipping Info
Shipping Policy
We deliver nationwide across Bangladesh. Here's everything you need to know about our shipping process, timelines, and fees.
How Delivery Works
1
Order Confirmed
You receive an SMS & email confirmation immediately after placing your order.
2
Processing
Our team verifies your order and prepares it for dispatch within 24 hours.
3
Dispatched
Your order is handed to our delivery partner. You receive a tracking number via SMS.
4
Delivered
Our delivery agent calls you before arrival. Please ensure someone is available to receive.
Delivery Zones & Fees
| Zone | Estimated Delivery | Shipping Fee |
|---|---|---|
| Dhaka Metro | 1–2 Business Days | Free on orders ৳5,000+ |
| Chittagong, Sylhet, Rajshahi | 2–3 Business Days | ৳120 |
| Other Districts | 3–5 Business Days | ৳150 |
| Remote Areas | 5–7 Business Days | ৳200+ |
* Free shipping on Dhaka metro orders above ৳5,000. Large appliances (refrigerators, ACs, washing machines) may incur additional handling charges.
Important Notes
- Orders placed before 2 PM are dispatched the same day (business days only).
- Delivery times are estimates and may vary during peak seasons or national holidays.
- Our agent will call you before delivery. Please keep your phone accessible.
- If you miss the delivery, re-delivery will be attempted the next business day.
- Some remote areas may require additional time or special arrangements.
Large Appliance Delivery
- Refrigerators, ACs, and washing machines are delivered by specialized teams.
- Free installation for ACs within Dhaka metro. Charges apply outside Dhaka.
- Please ensure access to the installation location before scheduling delivery.
- Stair-carry service is available upon request for an additional fee.
- Our technician will test the appliance after installation.